Customer Complaints Policy

Council passed a By-Law to implement a Corporate Complaints Policy and Procedures to effectively process complaints and to welcome complaints as a valuable form of feedback regarding our services, operations and facilities. The information gained will assist with and improve the quality of services provided by the Township and the experience of our residents and the general public.

Corporate Customer Complaints Policy and Procedures
Customer Complaint Form

To submit a complaint about a property standards, by-law enforcement and / or building code issue please follow the link to Complaint Form, Building Department