Virtual Town Hall

To create an account, visit the Virtual Town Hall website and follow these steps:

1. Create your own username (maximum 15 characters)
2. Enter and confirm your own password
3. Enter and confirm your email address
4. Enter your Property Tax Roll Number OR your Customer ID as it appears on your Township bill, notice, statement, etc.
5. Enter your full name exactly as it appears on your Township bill, notice, statement, etc.
6. Once complete, you will receive an activation email. After you have clicked the activation link, you will be able to sign in.

To sign up for a new Pre-Authorized Payment plan, please complete the PAP form and submit it to the Deputy Treasurer in person, by email, or by mail.

If you're already signed up for PAP this will be reflected in your VTH accounts. Once you're logged in to VTH, navigate to the "Account Listing" page. On the overview of your property tax accounts, there will be a green flag showing there is an active Pre-Authorized Payment Plan. There will also be a second flag that shows your current PAP installment amount.

Once you are signed into your Virtual Town Hall account you will see all the accounts associated with your Customer ID on the Account Listing page. To see details about the accounts, click the blue hyperlinked account number/ID.

• For property tax accounts, click the Balances/Transactions tab to see historical transaction information and outstanding balances. By expanding the Tax Year Summary tab and scrolling to the very bottom you can see pending transactions and the total of the most recent final levy. If you are on a Pre-Authorized Payment (PAP) plan you will also see your monthly payment amount. 
• For general receivables accounts, click the Account Transactions tab to see all historical transactions.

Once you have enrolled in paperless notifications, we will start to send electronic items to your Virtual Town Hall account. You can access these items anytime by:

• opening the message inbox (indicated by the mail/envelope icon)
• opening the message and clicking 'Bill'; or
• visiting your account listing page and clicking on the blue hyperlinked account number/ID:
  • Click on 'Account Transactions' or 'Balances/Transactions', then 'Transaction History' and click on 'Show Bill'